Shipping Rates
CMC offers free ground shipping for most items on web orders shipped to the contiguous U.S.*
*Due to the current tariff schedule between the U.S. and Canada, certain CMC litters now include an immediate tariff surcharge in addition to the flat rate shipping fee.
*Some exceptions apply. Certain products require a flat rate shipping fee as indicated on their respective product pages.
*Additional shipping fees will be applied for Alaska and Hawaii, as noted on the website checkout page.
*Shipping charges are subject to change without notice. Please contact Customer Support for shipping options outside the US.
Need it there faster? Contact Customer Support to arrange delivery.
INTERNATIONAL ORDERS:
Please refer to our international dealer listing for dealers in your country. If no dealer is available in your country, please contact Customer Support. Shipping charges for international destinations are calculated based on weight and method of shipment, and will be determined once the order has been processed.
Credit Card Charges
When you place an online order, CMC securely contacts your card’s issuing bank to verify the payment method. Your credit card will be charged the full order amount at checkout to lock in the current price and ensure smooth processing and fulfillment. Contact us if you have any questions or need to change your order.
Return Policy
Contact Customer Support for a Return Materials Authorization (RMA) number before returning any merchandise for any reason. CMC is not responsible for any merchandise returned without an RMA number. Returned merchandise will be inspected and may be subject to a restocking fee. No returns on rope, web products or sale items, unless the item was received in a damaged condition and an RMA number is requested within 5 days of receipt of shipment. On all other returns, an RMA must be requested within 15 days of the invoice date.
