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Our promise of uncompromised safety and guaranteed performance is inherent in every aspect of our business, from our product line and educational curriculum, to our operations, customer support, partnerships and community engagement.

Our Commitment to Quality and Safety

Many of our products are third party tested to NFPA, ANSI and CE safety standards. To ensure that we maintain a leading edge on the continually evolving rescue and rope access industries, we remain active as the co-founders of the International Technical Rescue Symposium (ITRS) and the Society of Professional Rope Access Technicians (SPRAT), and via participation in technical and safety standards committees and organizations such as the National Fire Protection Association (NFPA), American National Standards Institute (ANSI), American Section of the International Association for Testing Materials (ASTM), the California State Fire Training Committee, the Mountain Rescue Association (MRA), and the National Association for Search and Rescue (NASAR).



At CMC, we’re 100% committed to ensuring your safety and satisfaction with the quality of our products and training. If the performance of your CMC product doesn’t meet your expectations, return it for repair or replacement by contacting us at: (805) 562-9120, or emailing:

Click here for more detail on warranties or returns.

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