SHIPPING AND RETURNS

Free ground shipping for most items on web orders shipped to the contiguous U.S.*

Some exceptions apply. Certain products require a flat rate shipping fee as indicated on their respective product pages.

*Shipping Charges for Hawaii and Alaska.

Free ground shipping for web orders is not available for Hawaii and Alaska. Please contact our Customer Support Team for shipping charges to your area.

 

Need it there faster?

Contact Customer Support to arrange delivery.

 

 

INTERNATIONAL ORDERS: Please refer to our international dealer listing for dealers in your country.  If no dealer is available in your country, please contact Customer Support. Shipping charges for international destinations are calculated based on weight and method of shipment, and will be determined once the order has been processed.

 

*Shipping charges are subject to change without notice.

 

Return Policy

Contact Customer Support for a Return Materials Authorization (RMA) number before returning any merchandise for any reason. CMC is not responsible for any merchandise returned without an RMA number. Returned merchandise will be inspected and may be subject to a restocking fee. Absolutely no returns on rope, web products or sale items, unless the item was received in a damaged condition and an RMA number is requested within 5 days of receipt of shipment. On all other returns, an RMA must be requested within 15 days of the invoice date.

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