Out of Stock Items, Shipping Delays and Product Availability Issues
Shipping lead times for new and existing orders have been affected by the COVID-19 pandemic.
Strict safety measures necessary to protect staff have reduced our capacity to produce and ship essential life safety equipment. We are doing everything possible to meet your needs during this difficult time.
We understand that many, including in our professional user communities are experiencing tremendous stress during this event.
The COVID-19 pandemic has caused worldwide supply chain issues and delays, ranging from government mandated closures at factories to international shipping delays that are affecting businesses of all types, including ours.
As a result, we are experiencing limited availability in some of our inventory. We are committed to work diligently to restock inventory as quickly as possible, while prioritizing the health and safety of the people who make our products.
Thank you for your patience and continued support as we work through these challenges together—with our valued partners and determination to bring you the quality products you expect in the seasons to come.
CMC Customer Support is fully staffed to handle your questions or concerns at CSupport@cmcpro.com or by phone at 805-562-9120 or 800-513-7455.
We understand that many in our professional user communities are experiencing tremendous stress during this event. Please let us know if there is anything CMC can do to better support you.
Sincerely,
Rich Phillips
CEO
