As part of CMC’s ongoing commitment to delivering high quality safety equipment, we are notifying customers of the following information related to the ProSwivel Pulleys. Please see the notices below.
Due to the holiday season and call volumes, please refer to the instructions on the notices and corresponding forms to help us efficiently move you through our inspection and recall processes. CMC offices will be closed Dec. 23, 2022 – Jan. 2, 2023 but our customer support team will be available for additional assistance, please contact them via email at email@example.com. Thank you for your continued support and trust!
CMC and our manufacturing partner Rock Exotica have become aware of a potential safety issue regarding the button assembly, which may not be secure in a limited number of ProSwivel Pulleys. As a result, CMC is issuing a Product Recall Notice for the following pulleys with lot numbers 20050XXX through 22304XXX (manufacturing dates of February 2020 to October 2022):
CMC is taking the precautionary measure of issuing a Safety Notice for the following pulleys:
Lot# 18001XXX through 20049XXX
Manufacturing dates of January 2018 to February 2020
Lot# 18001XXX through 22304XXX
Manufacturing dates of January 2018 to October 2022
It remains important to always inspect your pulleys before and after use including the button and set screws. Follow the link below for additional information on inspecting all of your Proswivel Pulleys.
PLEASE NOTE ProSwivels Pulley models prior to 2018 were manufactured in a slightly different manner than models made after 2018.